All products repaired by IES Industrial Electronic Services Ltd. (IES) are warranted to our customer against defects in our material and workmanship for a period of 1 year from the date of our repair invoice.
The liability of IES Industrial Electronic Services Ltd. (IES) under this warranty is limited to the replacement or repair, at our choice, of any defective component(s) free of charge to our customer.
Freight and rush fees for returned product remain the responsibility of the customer.
Adjustment is contingent upon our examination of the repair and that the apparent defects have not been caused by misuse, abuse, improper installation or application, unauthorized repair during the warranty period, alteration, accident or negligence in use, storage, transportation or handling.
We must be notified of any warranty claims before the end of the warranty period, together with return of the claimed defective product within this same period.
IES Industrial Electronic Services Ltd. (IES) shall not be liable for consequential damages for injury to persons or property or commercial loss or otherwise.
IES Industrial Electronic Services Ltd. (IES) is not a distributor sanctioned by the original manufacturer and we are not a party to any manufacturer’s warranty that may or may not apply.
IES Industrial Electronic Services is not responsible for any programming or customer parameters, this remains the responsibility of the customer. We warranty hardware and provide hardware service only.